30-Day Refund Policy

Our first-order refund program gives customers 30 days from the purchase date to decide whether UNBUTTON fits their routine. The program is limited to one qualifying first order per customer and household or shipping address.

Eligibility

  • The guarantee applies to the customer's first qualifying order placed directly through unbuttonhealth.com.
  • Only one guarantee claim is permitted per customer and household or shipping address.
  • The customer must contact us within 30 days of the purchase date.

30-day supply

The 30-day supply is eligible for a full refund of the purchase price. No product return is required, regardless of how much has been used.

90-day supply

The 90-day supply is eligible for a full refund of the purchase price only when the remaining two unopened 30-day boxes are returned after receiving authorization from UNBUTTON.

180-day supply

The 180-day supply is eligible for a full refund of the purchase price only when the remaining five unopened 30-day boxes are returned after receiving authorization from UNBUTTON.

How to request a refund

  1. Email care@unbuttonhealth.com within 30 days of purchase and include your order number.
  2. For a 90- or 180-day supply, wait for return authorization and instructions before sending unopened boxes.
  3. Use a tracked shipping service and provide the tracking number to our customer-care team. The customer is responsible for return postage when the product is simply not a fit.

Damaged, defective, or incorrect orders

If an order arrives damaged, defective, or incorrect, contact care@unbuttonhealth.com. UNBUTTON will cover approved replacement or return costs for problems caused by damage, a defect, or a fulfillment error.

Refund processing

Approved refunds are issued to the original payment method. For 90- and 180-day supplies, the refund is processed after the required unopened boxes are received and approved. Please allow 5–7 business days for the refund to appear, depending on your bank or card provider.

Contact us

For questions about this policy, email care@unbuttonhealth.com.